These Terms and Conditions govern your use of Monevoo's services and platform. Please read them carefully before using our services.
Essential terms that govern your relationship with Monevoo and our services.
By accessing and using Monevoo's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
Monevoo provides financial services including loan facilitation, financial advisory services, and educational resources. We act as an intermediary connecting customers with lending partners and financial institutions.
Our services are available to individuals who are at least 18 years old and have the legal capacity to enter into binding agreements. You must provide accurate and complete information when using our services.
All content, trademarks, logos, and materials on our platform are owned by Monevoo or our licensors. You may not reproduce, distribute, or modify any content without our written permission.
Users must provide accurate information, comply with all applicable laws, and use our services responsibly. Prohibited activities include fraud, misrepresentation, and any illegal activities.
Monevoo's liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
The following activities are strictly prohibited when using our services.
As a user of our services, you have certain rights and protections under applicable laws.
Access to clear information about our services and terms
Protection of your personal and financial information
Access to our complaint resolution mechanism
Request your data in a structured format
Specific terms related to our financial services and platform usage.
• Monevoo acts as an intermediary between customers and lending partners
• We do not directly provide loans but facilitate connections with registered lenders
• All loan terms, interest rates, and conditions are determined by the lending partner
• We are not responsible for loan approval, rejection, or terms offered by lenders
• We collect and process personal information as described in our Privacy Policy
• Your data is shared with lending partners only with your explicit consent
• We implement security measures to protect your information
• You have the right to access, modify, or delete your personal data
• Our basic services are provided free of charge to customers
• We may receive commissions from lending partners for successful referrals
• Any fees charged by lending partners are disclosed separately
• We do not charge hidden fees or processing charges to customers
Information about account termination and changes to these terms.
• You may terminate your account at any time by contacting us
• We may suspend or terminate accounts for violations of these terms
• Termination does not affect your obligations incurred before termination
• We will provide reasonable notice before terminating accounts
• We may update these terms from time to time
• Material changes will be communicated through our platform
• Continued use of our services constitutes acceptance of updated terms
• You may terminate your account if you disagree with changes
Legal framework and dispute resolution mechanisms.
These terms are governed by the laws of India. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
We encourage resolution of disputes through our grievance redressal mechanism. For unresolved disputes, you may approach the appropriate consumer forum or civil court as per applicable laws.
Our services comply with applicable RBI guidelines, consumer protection laws, and other relevant regulations in India. We are registered as an NBFC with the Reserve Bank of India.
For questions about these Terms and Conditions or our services.